Well it’s been 3 weeks since my last Graze box blog and this time I want to talk about a special feature which lets you rate the food you have been sent. It also lets you rate ALL Grazes food, but I like to keep an open mind so I only rate once I have received a box.
Once you have been sent a box you will be then sent an e-mail asking you to rate the foods you have received or you can just go to the Graze website and you will see the below screen shot.
The food will be already rated as “try” then all you need to-do is rate them as “Bin” if you hated them, “Like” if you like them, or “love” if you REALLY liked them! As you can see I have rated fruit and seed flapjack and herby bread basket as “love” as I really did enjoy them. Plus I rated pear tatin and toffee apple as “like as I did enjoy them, but didn’t REALLY like them as much as the other two.
In my last Graze blog I said how I had been sent popcorn that you needed to cook and as I could not cook them they went in the bin, well this problem is also fixed now…..
As you can see from above I have managed to rate all the popcorn has “Bin” this means it never gets sent, so never gets wasted. This is what I really love about the rate system, it helps us not waste food if we are being sent something we don’t like or can’t eat etc.
But yep, you guessed it, I have had a small problem too, but I have to be honest, I can not blame Graze for this, it’s Nationwide, my bank.
Over the Easter bank holiday weekend by Visa got damaged, I tweeted my bank and they agreed to send me a new one out (I love how everything can be done via Twitter these days). The new Visa has arrived and perfect timing, I had a e-mail from Graze offering me a FREE box once I put in my new card information.
I tried to put in my new Visa information, but kept getting an annoying error message. I have since spoken to the Nationwide and they are currently running some tests on my card, hopefully it should be back to normal come Monday, then I can start getting my weekly box again.
So yep, that’s it for this Graze blog and my next one will be about the most important thing you get from a company…….the customer service!!!!
Till next time,